Implementation Support Officer

Play a key role in transforming quality management processes on a major UK energy project by supporting the rollout of an innovative digital non-conformance platform.

This is an exciting opportunity for a proactive and detail-focused professional to support the implementation of a critical business system that will improve reporting, compliance and operational efficiency. You'll work with a wide range of stakeholders, helping to drive digital transformation, improve data quality and support better decision-making across a nationally significant programme.

Key Responsibilities

• Support the migration, validation and cleansing of non-conformance data into the 3DX platform.
• Assist with system implementation, testing and data quality assurance activities.
• Develop and maintain dashboards, reports and management information outputs.
• Validate data accuracy, consistency and reporting integrity.
• Produce user guides, procedures and training materials.
• Support the development of trend analysis and performance reporting.
• Identify opportunities to improve reporting efficiency and data visualisation.
• Develop contract baseline library specifications for non-conformance management.
• Provide support and guidance to stakeholders throughout implementation.
• Promote continuous improvement and system adoption across the organisation.

Qualifications & Requirements

• Experience working with digital information systems or online databases.
• Strong analytical skills with the ability to interpret and present data.
• Experience identifying, reporting and resolving issues.
• Excellent communication and stakeholder engagement skills.
• Ability to develop reports, dashboards and management information.
• Strong attention to detail and commitment to data quality.
• Proactive and solutions-focused approach to problem solving.
• Experience producing guidance documents or training materials.
• Confident supporting end users through change and system adoption.
• Collaborative team player with a continuous improvement mindset.

What's in it for you?

The energy sector continues to attract significant investment, offering excellent long-term career prospects, innovation and stability. This is a chance to contribute to projects that support the UK's energy future while gaining valuable experience in digital transformation, data management and large-scale infrastructure delivery.

• Competitive salary and benefits package.
• Strong career progression opportunities.
• Exposure to major infrastructure and energy projects.
• Opportunity to contribute to business transformation initiatives.
• Long-term industry stability and job security.
• Work with experienced multidisciplinary teams.
• Gain valuable system implementation experience.
• Supportive and collaborative working environment.
• Continuous learning and professional development.
• Meaningful work with a lasting impact.

Company Overview

Our Client is a globally recognised engineering and technical services organisation delivering complex projects across the energy, environmental, nuclear and infrastructure sectors. With a reputation for technical excellence and innovation, they support critical programmes that improve safety, sustainability and operational performance.
Our Client offers a professional and collaborative environment where employees can develop their skills, contribute to high-profile projects and build rewarding long-term careers within a forward-thinking organisation.

If you're ready to support a major digital transformation project and make a real impact, apply today.